Downloadable Support

Fill out and submit the form below for help with OverDrive eBooks & audiobooks.

      Trouble logging in to the OverDrive site/app?
  • Your existing Library Card Number or Username and PIN should provide access to the OverDrive Collection.
  • Clear browsing data & cookies from  browser (or app) and delete old bookmarks & favorites links to the site.
  • Don't have a Library Card? Apply Online.
  • Visit a local branch if your card is lost, stolen or needs to be replaced for any reason.
  • Forgot Your PIN?
          Please review troubleshooting & instructional articles & videos in OverDrive Help prior to submitting this form.

Email support is monitored Mon.-Fri., 8 AM to 4 PM. Most submissions are processed within 24 hours depending on complexity.