Policies

Getting a Library Card

Cuyahoga County Public Library cards can be used at all CCPL branches; CCPL’s MetroHealth Service Point; at all Cleveland Public Library branches; and at all CLEVNET member libraries*. They may also be used to borrow from libraries participating in SearchOhio and OhioLINK.

If your card is lost or stolen, please notify library staff immediately.

* Your Cuyahoga County Public Library card must be activated by other participating library systems before you can borrow from them.
           
A.1 Applying for a Card

Cuyahoga County Public Library card applications are available at all 27 CCPL branches and our MetroHealth Service Point. Individuals ages 18 and older may also apply for a card online if they choose. Online application form

  • All Ohio residents are eligible to get a Library card.
  • There is no age requirement to become a Library cardholder.
    Individuals under 18 years old may apply for a Library card in person at a branch using the ID of a parent/guardian.
  • Individuals ages 18 years old and older who are Ohio residents and have a valid email address may apply for a Library card online.

Before you can borrow items from the Library you must provide a valid form of identification. Please contact your local branch for information on acceptable forms of ID.


A.2 Senior Benefits
We offer seniors age 60 years and older “fine exempt” status for items borrowed from Cuyahoga County Public Library. [Note: there are no exemptions on fines incurred on items borrowed from other libraries]. Senior exemption status is determined using the date of birth that is entered in your Library account. You do not have to register as a senior, however if you are over 60 years old and are still being charged for overdue items borrowed from our collection. You can simply provide proof of age at the checkout desk in your branch. 

Questions? Please contact your local branch.


A.3 Educator Cards
Educators may apply for a special Cuyahoga County Public Library Educator Card at any one of our 27 branches.
 
Educator Card Benefits
  • Borrow up to 150 items.
  • Educator cards are exempt from overdue fines (10¢/day) except for special items ($1/day) and items borrowed from other libraries through SearchOhio and OhioLINK.
  • Except for booked special items (which are not renewable), you can renew items up to 20 times if not on hold for others.
  • To help you keep track of borrowed materials, we’ll send you email notices for items that need to be renewed.

Educator Card Requirements & Restrictions

  • Limit one card per educator. The educator is personally responsible for the use of the Educator Card and all financial obligations incurred.
  • Verification of educator status must be provided
  • Copy of a Letter of Acknowledgement of Participation in a Home School
  • School/Employee ID Badge
  • Pay Stub from School Employment
  • Teaching Certificate/Degree
  • No additional materials may be checked out on an Educator Card if there is $150 in overdue fines on the account; billed items; and/or materials are more than 30 days overdue.
  • Immediately inform the Library if your card is lost or stolen; you are responsible for all financial obligations incurred through the use of the card.
  • If an Educator Card is not used for 2 years, it will be removed from the Library’s records and will no longer be valid.

Educator Cards may only be used at Cuyahoga County Public Library’s 27 locations. They are not useable at other library systems.

A.4 Institution Cards
Institutions may apply for a special Cuyahoga County Public Library Educator Card at any one of our 27 branches.

Institution Card Benefits

  • Borrow up to 250 items.
  • Institution cards are exempt from overdue fines (10¢/day) except for special items ($1/day) and items borrowed from other libraries through SearchOhio and OhioLINK.
  • Except for booked special items (which are not renewable), you can renew an item up to 20 times if it is not being held for anyone else.
To help you keep track of borrowed materials, we’ll send you email notices for items that need to be renewed.
 
Institution Card Requirements & Restrictions
  • Each Institution may apply for up to two cards. Each card will have a unique number. An Administrator's signature is required on the application.
  • Verification of institution status must be provided (Employee ID/Badge and/or pay stub from institution)
  • No additional materials may be checked out on a card if there is $250 in overdue fines, fees, or billed items and/or materials are more than 30 days overdue.
  • Please immediately inform the Library if your card is lost or stolen. You are responsible for all financial obligations incurred through the use of the card. 
  • If an Institution Card is not used for 2 years, it will be removed from the Library's records and will no longer be valid.
Institution Cards may only be used at Cuyahoga County Public Library. They are not useable at other library systems.

Borrowing Policies

For questions about items you have checked out, fines, renewals or your library account, please contact your local branch.

Loan periods, loan limits, fines and fees are subject to change.

B.1 Loan Periods, Loan Limits & Fines   
Item Loan
Period
Loan
Limit
Fines
per/day
Books, CDs, DVDs,
Magazines, Videocassettes
21 days 50*  10¢
Toys 21 days 50 toys 10¢
Mediabox DVDs 7 days 50* 10¢
Items from other Libraries
 
VARIES
see slip on item
50*
 
50¢

 
Bookable Items: 
   LEAP Kits 7 days - $1
   Project Read 42 days - $1/per set
   Teen Read 42 days - $1/per set
   Adult Book Discussion Sets 40 days - $1/per item/day
(each book/CD book)
   Puppets (bookable) 7 days - $1
   Bi-Folkal Kits
 
7 days
 
-
 
$1
 
 *50 is the maximum number of items that you can have on loan at any one time.
 ♦75 is the maximum number of items that you can have on hold at any one time.

Limits on Institution Cards and Educator Cards vary.
No items can be checked out or renewed if you owe $10 or more in overdue fines, fees, or billed items.
 
Mediabox DVDs are non-requestable and non-renewable. 

B.2 Renewals
You can renew most Library materials up to 20 times. However, if another customer has requested an item you have checked out, you will not be able to renew it. If you owe $10.00 or more in fines you cannot renew materials.Login to your account to renew. 
         →Login to your account to renew 

Sorry, items borrowed from other libraries cannot be renewed before their due dates.
Please return or renew items you have borrowed on or before the date they are due.


B.3 Notifications
Sign up to receive courtesy email or text message notifications and we’ll send you a reminder to renew or return your Library materials before they are due.


B.4 Overdue Items
Once an item is 7 days overdue, we will send you an email or text message reminder.

Once an item is 30 days overdue, we will send you an email or text message notice that includes the amount of the replacement fee billed to your account, plus a $5.00 processing fee. There is a $10.00 per item cap on fines. If the replacement fee for an item exceeds $10.00, your borrowing privileges will be suspended.

The $5.00 replacement fee will be dropped if you return the item. However, once an item is paid for, there is no refund if it is later found and returned.

Fees are assessed for items returned damaged. Damage to equipment which may occur in the use of audiovisual materials is the responsibility of the user. Damage to materials that is beyond normal wear is also the responsibility of the borrower.

Damage to materials that is beyond normal wear is the responsibility of the user (damage to equipment which may occur in the use of audiovisual materials is the responsibility of the user).

If your account balance is $10 or greater, borrowing privileges will be suspended (including requesting, renewing and checking out items) until payment is made.

Customers who have items more than 90 days overdue and a balance of $100 in fines/fees may be referred to a Collection Agency. A $10.00 collection agency service fee will be added to the fine record. Borrowing privileges are removed once an account has been turned over to Collections. 

B.5 Paying Fines
You can pay your Library fines at your local branch or online. To pay online, Login to your account  (click on “unpaid fines and bills” then “pay online”) and use your VISA or MasterCard.  Once the materials have been returned and/or all fines/fees have been paid, all borrowing privileges will be reinstated.
The following cardholders are exempt from the 10¢/day fine*:
  • Disabled
  • Homebound
  • Educator Cardholders
  • Institution Cardholders
  • Homeschool educators (must have an Educator Card)
  • Seniors (determined by date of birth entered in your library record)
     
The following cardholders are exempt from the $1/day fine*:
  • Disabled
  • Homebound
  • Senior       

*PLEASE NOTE: There are NO EXEMPTIONS for fines/fees on items borrowed from other libraries (see B.6).

B.6 Borrowing from Other Libraries
Cuyahoga County Public Library shares resources with other libraries, which allows our customers to access millions of additional items from the collections of public libraries and college and university libraries across Ohio. Here’s how it works: 

SearchOhio
SearchOhio is a library consortium that allows our customers to borrow from a collection of millions of additional books, CDs, videos, DVDs from other public libraries across the state. You can use SearchOhio to request items and have them delivered to the Cuyahoga County Public Library branch of your choice. When you request items through SearchOhio they are typically ready for pick-up within about 3-5 business days.
Link to SearchOhio
To use SearchOhio simply click the SearchOhio icon located on result page of our online catalog.
In your account record, view your SearchOhio requests just as you would view your other catalog requests.

We ask that you please do not remove any of the stickers, paper slips, paper bands, etc. included with SearchOhio materials.
This information must be returned with the item to ensure proper and timely processing.

For books, audiobooks, and music borrowed through SearchOhio, there is a 21-day loan period. The DVD loan period is 7 days. All items may be eligible for up to 3 renewals (if there are no other requests or holds on the items you want to renew). The late fee for all items is 50¢ a day with a maximum overdue fine of $25. An additional replacement fee of $25 will be billed for any item not returned within 30 days of the due date.

Items borrowed through SearchOhio can be returned to any of our branches.   

Libraries that participate in SearchOhio include:


OhioLINK
Through OhioLINK we provide our customers with access to millions of additional items from the collections of participating college and university libraries across Ohio.

For books borrowed through OhioLINK, there is a 21-day loan period with up to 4 renewals (renewals can be made within 7 days of the due date), the late fee is 50¢ a day.  DVDs and CDs borrowed through OhioLINK have a 7-day loan period with no renewals and the late fee is 50¢ a day.
ohiolink.jpg
To use OhioLINK, click on the OhioLINK icon located on result page of our online catalog.

Anyone with a valid library card from any OhioLINK institution may request that materials be sent to any other OhioLINK institution for pick-up. Books borrowed through OhioLINK may be returned to any other OhioLINK institution.

Anyone with a valid library card from any OhioLINK institution may borrow materials from any other OhioLINK institution using the visiting patron feature.

You can view your OhioLINK requests in your account record, just as you view your other Catalog requests.  OhioLINK requests generally take 3-5 business days to fill.

Please do not remove any of the stickers, paper slips, paper bands, etc. included with the material when you pick it up. This information must be returned with the item to insure proper and timely processing.

Items that are on order cannot be requested and items that have others waiting to borrow them cannot be renewed. 

Returning an item that had been billed and/or is more than 30 days overdue will incur a $50 fine.

For more information, please visit OhioLINK catalog FAQs.
 

B.7 Sizzlers
Library items labeled “Sizzler” are part of our browsing collection of the hottest, most popular books, magazines, CDs and DVDs. Sizzlers cannot be renewed or requested online. They are only available for borrowing from one of our branches on a first-come, first-served basis.
Why do we have Sizzlers you ask?
That’s simple. To help ensure that customers who visit our branches have a better chance of finding the latest materials.

Confidentiality of Records

Cuyahoga County Public Library recognizes that its circulation records and other records identifying the names of library users with specific materials are confidential in nature. No such records are made available to any agency of state, federal or local government, or to any individual not specifically authorized by the Cuyahoga County Public Library Executive Director, except pursuant to federal, state, or local law relating to civil, criminal or administrative discovery procedures or legislative investigatory power.

Upon receipt of such process, order or subpœna, the Cuyahoga County Public Library Executive Director consults with legal counsel to determine if such process, order or subpœna is in proper form, and if there is a showing of good cause for its issuance in a court of competent jurisdiction to determine whether compliance with such process, order, or subpœna is mandatory.

Adopted by the Cuyahoga County Public Library Board of Trustees, 1983.

Freedom to View Policy

The freedom to view, along with the freedom to speak, to hear and to read, is protected by the First Amendment to the Constitution of the United States. In a free society, there is no place for censorship of any medium of expression. Therefore these principles are affirmed:
  1. To provide the broadest possible access to film, video and other audiovisual materials because they are a means for the communication of ideas. Liberty of circulation is essential to ensure the constitutional guarantee of expression.
     
  2. To protect the confidentiality of all individuals and institutions using film, video and other audiovisual materials.
     
  3. To provide film, video and other audiovisual materials which represent a diversity of views and expression. Selection of a work does not constitute or imply agreement with or approval of the content.
     
  4. To provide a diversity of viewpoints without the constraint of labeling or prejudging film, video and other audiovisual materials on the basis of the moral, religious or political beliefs of the producer or filmmaker or on the basis of controversial content.
     
  5. To contest vigorously, by all lawful means, every encroachment upon the public's freedom of view.


    Adopted by the Cuyahoga County Public Library Board of Trustees, 1993.

Library Bill Of Rights

The American Library Association affirms that all libraries are forums for information and ideas, and that the following basic policies should guide their services.

  1. Books and other library resources should be provided for the interest, information, and enlightenment of all people of the community the library serves. Materials should not be excluded because of the origin, background, or views of those contributing to their creation.
     
  2. Libraries should provide materials and information presenting all points of view on current and historical issues. Materials should not be proscribed or removed because of partisan or doctrinal disapproval.
     
  3. Libraries should challenge censorship in the fulfillment of their responsibility to provide information and enlightenment.
     
  4. Libraries should cooperate with all persons and groups concerned with resisting abridgement of free expression and free access to ideas.
     
  5. A person’s right to use a library should not be denied or abridged because of origin, age, background or views.
     
  6. Libraries which make exhibit spaces and meeting rooms available to the public they serve should make such facilities available on an equitable basis, regardless of the beliefs or affiliations of individuals or groups requesting their use.

    Adopted June 18, 1948; amended February 2, 1961; June 27, 1967 & January 23, 1980, by the American Library Association Council.

Material Selection & Access

The public library is the institution in our society which provides material representing all points of view in all fields, including political, social and religious, no matter how controversial or how objectionable these ideas may be to some people. In a democratic society, individuals should feel free to explore any and all ideas in order to decide which are meaningful to them. Therefore, the library, within the limits of selection standards, budget and space, chooses representative material espousing all points of view.

F.1 How is Library Material Selected? 
The primary objective of the public library is to serve as a communications center for the total community by providing free and open access to the ideas and information available on all subjects and in all media. Cuyahoga County Public Library selects and makes available material for the enlightenment, cultural development and enjoyment of the public at all ages and levels of ability and interest. All materials are available to all.

F.2 Why Does the Library Select Some Materials and Not Others?
Budgetary and space constraints limit all libraries’ ability to purchase material. Therefore, qualitative selection standards have been developed by specialists in adult, young adult, juvenile and audiovisual services. Librarians evaluate material on the basis of these standards and recommendations from acceptable professional and commercial reviews. Popularity and community demand are among the major criteria for selecting material. Consideration is given to material which may be of interest to a few patrons as well as that of interest to many patrons. Under a cooperative program, Cuyahoga County Public

Library obtains, through interlibrary loan, material owned by other libraries.

In accordance with the American Library Association's Library Bill of Rights materials on controversial subjects or issues, even if presented in an extreme or sensational manner, are acquired.

Rules of Conduct

Mutual respect makes it possible for everyone to enjoy library materials and services. We appreciate your cooperation in contributing to a welcoming environment for all. This Code of Conduct is for the comfort, safety and protection of all Library customers and staff.

We do not permit conduct that disturbs others or interferes with any person’s comfort or safety, such as:

  • Disruptive behavior, noise or loud talking
  • Disruptive use of cell phones (please use cell phones in designated areas)
  • Viewing websites that are inappropriate in a public setting (see Internet Policy)
  • Sleeping on the premises
  • Solicitation or panhandling of Library staff and/or customers
  • Blocking access to entrances, exits and/or materials
  • Overcrowding at small tables or in seating areas
  • Smoking, alcohol consumption or tobacco usage on premises
  • The use of assistance animals that do not meet the definition provided by the Americans with Disabilities Act
  • Photography and/or video recording of staff and/or customers without their permission
  • Fighting and/or using abusive, profane, harassing, or threatening language
  • Stealing, destroying, soiling, or vandalizing library facilities or property
  • Violating local ordinances, state, and/or federal law
  • Violating Library policies and/or guidelines
  • Carrying or handling weapons of any kind, including in cars parked on library property.


Customers shall maintain a generally acceptable standard of personal hygiene.
Health or hygiene conditions that constitute a nuisance to other library customers or staff, such as strong or offensive body odor, are considered unacceptable.  Customers must wear a shirt and shoes at all times. We also must insist that customers do not take Library materials into the restroom.

Please recognize that the Library is not responsible for lost or stolen items.
We recommend that customers do not leave personal belongings unattended.

Library staff cannot act in place of parents or caregivers.
Young children and vulnerable customers are not to be left unattended in Library facilities, even when caregivers are in other areas of the building. Customers of all ages are permitted to use library computers to access the Internet, and any restrictions of a child's access to the Internet are the responsibility of the parent or legal guardian (see Internet Policy).

Enjoy snacks responsibly.
Light snacks and covered beverages, such as those offered in library vending machines, are permitted in our branches. Please remember to discard or recycle cans, bottles and wrappers before you leave and tidy your area so the next customer to visit will find a clean space.

We want everyone to enjoy their time at the Library. We reserve the right to restrict the use of Library facilities, premises and privileges to those who do not abide by the Code of Conduct. Failure to comply with a reasonable staff request may result in removal from Library premises, a ban from Library facilities, the suspension of Library privileges, and/or arrest and prosecution.

Policies for Parents

All libraries contain some printed and audiovisual materials which some parents find inappropriate for their children. Our Children’s and Teen staffs are familiar with the Library’s collection and will work with parents to make suggestions regarding material appropriate for their children. Parents who do not want their minor children to borrow DVDs from the Library may inform the staff at the check-out desk and their preference will be noted on their children’s records.
We make every effort to ensure that each child’s early library visits are positive. A child’s Library card presents opportunities for fascinating, educational and entertaining adventures and discoveries. We encourage parents and guardians to share the library experience with their children and guide them in their explorations.

Especially for Parents: A Guide to the Internet
  • There are many wonderful and safe Web sites created especially for children. Even preschoolers can safely use the Internet for learn-to-read games and to color in online "coloring books."  Read more about Net Safety websites available online.
     
  • Safe sites clearly identify publishers and/or source material. Most sites have included a special section with information about the creators and how to help children use the site.
     
  • You can help your children use the Internet safely and responsibly by asking a librarian for help in using the Internet, by having your children attend an Internet class at the library, and by exploring the Internet together. Talk to your children about your expectations regarding their use of the Internet, appropriate areas to visit, length of time online, etc.
     
  • See Great Web Sites for Kids, produced by the American Library Association for tips and guidelines for a positive, safe use of the Internet by children. It includes special sites for parents and caregivers, suggested family Internet safety guidelines, suggested rules and Netiquette for children when using the Internet, and definitions of Internet terminology.

Public Records

It is the policy of Cuyahoga County Public Library that openness leads to a better informed citizenry, which leads to better government and better public policy. It is the policy of Cuyahoga County Public Library to strictly adhere to its obligations under Ohio’s Public Records Law. All records of the Library are public unless they are exempt from disclosure under Ohio or Federal law, such as under the exemption in the Ohio Revised Code Section 149.432 that prohibits the Library from releasing any library records or from disclosing any patron information except in those situations specified in the statute.

Section 1: Public Records
Cuyahoga County Public Library, in accordance with the Ohio Revised Code, defines records as including the following: Any document – paper, electronic (including, but not limited to, email) or other format - that is created or received by, or comes under the jurisdiction of Cuyahoga County Public Library that documents the organization, functions, policies, decisions, procedures, operations or other activities of the office. All records of Cuyahoga County Public Library meeting this definition are public unless they are specifically exempt from disclosure under Ohio law or Federal law.
Section 1.1
It is the policy of Cuyahoga County Public Library that, as required by Ohio law, records will be organized and maintained so that they are available for inspection and copying in accordance with the Ohio Public Records law. Current record retention schedules shall also be made available to the public.

Section 2: Record Requests
Each request for public records should be evaluated for a response using the following guidelines:
Section 2.1
Although no specific language is required to make a request, the requester must at least identify the records requested with sufficient clarity to allow Cuyahoga County Public Library to identify, retrieve, and review the records. If it is not clear what records are being sought, the requester will be contacted by a Library records custodian for clarification. The records custodian will assist the requester in revising the request by informing the requester of the manner in which the Library keeps its records.

Section 2.2
The requester does not have to put a records request in writing, and does not have to provide his or her identity or the intended use of the requested public record. It is Cuyahoga County Public Library’s general policy that this information is only to be requested if the written request or disclosure of identity of the requester or intended use of the record would benefit the requester by enhancing the ability of the Library to identify, locate or deliver the requested public records, and if the requester is informed that the written request or disclosure of identity of the requester or intended use of the record is not mandatory.
 
Section 2.3
Public records are to be made available for inspection during regular business hours (8:00 a.m. to 5:00 p.m.) with the exception of published holidays. Public records must be made available for inspection promptly. Copies of public records must be made available within a reasonable period of time. “Prompt” and “reasonable” take into account the volume of records requested; the proximity of the location where the records are stored; and, the necessity for any legal review of the records requested.
 
Section 2.4
Each request should be evaluated for an estimated length of time required to gather the records. Routine requests for records should be satisfied immediately, if feasible to do so. Routine requests include completed meeting minutes, budgets, salary information, forms and applications, and such other records requests that the Board of Trustees determines are “routine.” If any of these records contain exempt material such as social security numbers or other confidential information, they cannot be handled as “routine” requests. If fewer than 20 pages of copies are requested, or if the records are readily available in an electronic format that can be emailed or downloaded easily, these should be made as quickly practicable, taking into account the necessity for any legal review of the records requested. The Library will strive to acknowledge all requests for public records and provide an estimate of the number of business days it will take to satisfy the request within three business days following the records custodian’s receipt of the request. 

Section 2.5
Any denial of public records requested must include an explanation, including legal authority. If portions of a record are public and portions are exempt, the exempt portions are to be redacted and the rest released. If there are redactions, each redaction must be accompanied by a supporting explanation, including legal authority. If the initial request was in writing, the explanation also shall be provided in writing.

 
Section 3: Costs for Public Records
Those seeking public records will be charged only the actual cost of making copies.
Section 3.1 
The charge for paper copies is 3 cents per page after the first 10 (free) pages.
 
Section 3.2 
The charge for downloaded computer files to a compact disc or electronic storage device is $1.00 per disc.

Section 3.3
There is no charge for documents that are emailed.
 
Section 3.4
Requesters may ask that documents be mailed to them. They will be charged the actual cost of the postage and mailing supplies. 
 
Section 3.5
The Library may require the requester to pay, in advance, the cost involved in providing the copies, including postage.
 
Section 4: Email
Section 4.1 
Documents in electronic mail format are records as defined by the Ohio Revised Code when their content relates to the business of the office. Email is to be treated in the same fashion as records in other formats and should follow the same retention schedules.
 
Section 5: Failure to Respond to a Public Records Request
Cuyahoga County Public Library recognizes that the consequences of failing to respond to a public records request in accordance with the law may result in a court ordering Cuyahoga County Public Library to comply with the law and to pay the requester attorney's fees and statutory damages.

Internet Policy

Cuyahoga County Public Library provides public access to the Internet in keeping with our mission to make accessible the broadest possible range of information in a variety of formats.  

Internet Access Computers

Ohio residents must have a library card (and password or PIN) to log into Cuyahoga County Public Library Internet computers. If you do not have a library card, you can apply for one at the check-out desk. A photo ID with name is required for a library card that will be used for Internet access.

Out of state residents can register for a one-day guest pass. If there are no internet computers available, you can sign up for the computer waiting list at a control computer. A library card # and PIN are required. 

J.1 Computers in Branches 
The Library cannot control and is not responsible for the content or accuracy of information accessed over the Internet, nor can we control remote server availability or Internet response time.  Any restrictions of a child's access to the Internet are the responsibility of the parent or legal guardian.

Library computers are available for the use of authorized persons and activity only, and activity may be subject to monitoring, recording, and periodic audits. Library equipment may not be used to harass others or for any illegal activity.

Anyone using Library computer systems expressly consents to the above and to all Cuyahoga County Public Library policies and rules.

J.2 Computer Use by Minors 
It is the policy of Cuyahoga County Public Library that the full responsibility for the use of materials and resources by a minor (use by children under the age of 18) rests with his or her parents or legal guardian.   Any restrictions of a child’s access to the Internet are the responsibility of the parent or legal guardian.  

Customers of all ages are permitted to use Library computers to access the Internet. Parents who wish to restrict their child’s access to the Internet may stop by the check-out desk to change their child’s Library card.

Library computers are available for the use of authorized persons and activity only, and activity may be subject to monitoring, recording, and periodic audits. Library equipment may not be used to harass others or for any illegal activity.

Anyone using Library computer systems expressly consents to the above and to all Cuyahoga County Public Library policies and rules.

No minor will be denied access to the online catalog.

The Library reserves the right to deny access to a minor when the minor is found to be inappropriately using the Internet.

J.3 Responsibility of Users 
Library computers are available for the use of authorized persons and activity only, and activity may be subject to monitoring, recording, and periodical audits. Library equipment may not be used to harass others or for any illegal activity.
Anyone using Library computer systems expressly consents to the above and to all Cuyahoga County Public Library policies and rules.
           
User Guidelines

j.1 Choosing Sources
The Internet offers a wealth of educational, recreational and cultural information that vastly increases the resources available to the Library’s users. It is the user’s responsibility to choose which resources to access. Be aware that the Internet is unregulated and materials accessible through it may be inaccurate, incomplete, outdated, biased, inappropriate or offensive. Since the Library has no control over the content, individuals use it at their own risk. We caution users to access and evaluate materials online as they would a printed source.

j.2 Courtesy to Others
Individuals should use the Internet in a courteous, reasonable and responsible manner. If you are using the Library’s terminals, please limit your use if others are waiting. Users may not use library terminals for viewing sites that are inappropriate in a public setting or that create a disturbance.

j.3 Assistance from Staff
Library staff will assist individuals in the use of the Library’s homepage and offer basic instruction in the use of sites directly linked to the Library's Homepage.

Staff cannot assist users in searching through the many other sites available via the Internet. Internet users should have a minimal level of computer experience and be able to use a mouse.

j.4 Printing
Printing must be completed within posted time limits. Effective February 1, 2010, the Library limits the number of free computer prints. Customers are given a daily allowance of 50¢ on their library card accounts to use for printing only. Any unused daily allowance does not carry over. Any money deposited by customers into their printing accounts does not expire. Effective January 1, 2014 black and white printing costs 10¢ per page, color printing costs 25¢ per page.

J.4 Warnings & Restrictions
Confidentiality and Privacy —  The Library does NOT guarantee that any username, password, email, credit card number, financial, or any other information entered is private or secure. We recommend you do NOT use public workstations for any financial, confidential or private transaction.
 
Users may not view sites that are inappropriate in a public setting or that create a disturbance.
 
The display of sexually suggestive objects or pictures could be in violation of the State of Ohio’s Harmful to Juveniles statutes.
 
The user agrees to hold the Library harmless from any claims, losses, damages, obligations, or liabilities relating to the use of library computer, network, or other equipment, or to the use of information obtained from the Library’s electronic information system.
 
The Library does not maintain email accounts for users.
 
At its discretion, the Library Administration reserves the right to deny minors use of the Internet when unaccompanied by a parent or legal guardian.
 
The Copyright Law of the United States (Title 17, United States Code) governs the reproduction, distribution, adaptation, public performance and public display of copyrighted material. Responsibility for any possible copyright infringement lies solely with the user. The Library disclaims any responsibility or liability resulting thereof.
 
Users may not attempt in any way to alter, damage, abuse or sabotage computer equipment or software, alter configurations, or install any software. Damage to Cuyahoga County Public Library computers and databases or attempts to access non-public areas of the network system may result in prosecution.
 
Users may not use any Library computer for illegal purposes that violate local, state or federal laws.
 
Users may not disregard time limits on the use of a Library computer while others are waiting.
 
The library does not guarantee that any particular website or electronic transaction will work, or be compatible with, library equipment.

Meeting Rooms Policy

Most of Cuyahoga County Public Library’s branches have meeting rooms that are used primarily for library-related programming. When available, they can also be reserved in advance by non-commercial groups or individuals for cultural, civic, intellectual and informal educational purposes. The Library reserves meeting rooms on a first-come, first-served basis, as scheduling permits. The right of a group to meet in the public library does not constitute an endorsement of the group’s policies or beliefs by Cuyahoga County Public Library. The needs of the Library and its affiliates take precedence over those of other organizations. The Library reserves the right to limit use where the demands for meeting space so require and, when necessary, the Library will notify a group as soon as possible if its scheduled meeting room use needs to be canceled.
 
Rules for Use
  1. All use of library meeting rooms must be approved by the library manager. The Library reserves the right to determine which room will best accommodate each group’s needs, and assign rooms accordingly.
     
  2. Groups reserving a meeting room in advance must consist of at least 5 individuals. Maximum attendance is determined by the local fire code as well as space and parking limitations.  Groups of three or more may not reserve meeting rooms in advance but are permitted to use meeting room facilities on a first come first serve basis upon availability.   All those reserving or using a meeting room must fill out a written application.
     
  3. Meeting rooms are available for public use when the library is open, but must be vacated 15 minutes prior to the scheduled time of closing. (Monday – Thursday @ 8:45 p.m.; Friday & Saturday @ 5:15 p.m.; Sunday @ 4:45 p.m.). The Branch Manager or designee may terminate a meeting in progress for exceeding time limits, for violating this or any other library policy or in the case of an emergency.
     
  4. The maximum period of time during which a group may schedule a meeting room on a reoccurring basis is 6 months depending upon library planning needs as determined by the Branch Manager. To be fair to all, we reserve the right to limit groups to one meeting per month. 
     
  5. All groups utilizing a meeting room will be required to sign an agreement. The individual signing the agreement must be an adult, and is responsible for the orderly conduct of the group. In the event of any damage to library property and/or equipment, that individual will be liable. Young children accompanying adult users of the meeting room shall not be left unattended in the library. Minors are not permitted to use meeting rooms without adult supervision.
     
  6. Room set-up is each group’s responsibility. The room must be left in the condition in which it was found unless other instructions are given.
     
  7. Meetings planned as commercial endeavors or to advertise products or services are prohibited.
     
  8. Only the Library or the Friends of the Library may sponsor fund-raising activities in library meeting rooms. Purely social functions may be sponsored by the Library, the Friends of the Library, or as part of the on-going activities of groups that meet in the library regularly.
     
  9. All meetings are free and open to the public. Non-Library groups are not permitted to engage in fundraising activities, solicit donations or charge fees or admission to programs held on library premises. Club dues and other shared costs within an organization are not considered fees. With Library approval educational entities may charge nominal tuition costs.
     
  10. The Library requires a count of the number of attendees at each meeting. The group leader is responsible to note attendance on the form posted in the meeting room.
     
  11. At some locations, kitchen facilities are available. Groups wishing to serve refreshments may do so at those locations. Each group is responsible for cleaning up after meeting room use. The serving of alcoholic beverages is not permitted on library premises. Smoking in all areas of the library is prohibited.
     
  12. Cancellation notice must be given at least 48 hours in advance. Failure to give notice may jeopardize future bookings.
     
  13. The library reserves the right to withdraw permission for meeting room use when conditions described in this policy warrant such action. Meetings must be conducted so as not to disturb others using the library. Groups which disturb library activities or library users will be denied future use of meeting rooms.
     
  14. Storage of equipment and/or supplies is not permitted in the library.
     
  15. The name, address, or telephone number of the library may not be used as the official address or headquarters of an organization. The use of the meeting room by a non-library group shall not be publicized in such a way as to imply sponsorship of the group’s activities by the library.
     
  16. Except in cases of emergency, messages cannot be conveyed to meeting room participants or attendees.
     
  17. Library audiovisual equipment is available only upon prior reservation, and to groups which have an experienced operator of which make arrangements in advance for training if the library staff can accommodate such instruction. Equipment may vary by location.

If you have any questions about scheduling and meeting room use, please contact your local branch.

Tobacco Free Policy

At Cuyahoga County Public Library we believe everyone deserves a healthy environment. We seek to protect nonsmokers from dangerous secondhand smoke, support people who are actively trying to quit tobacco and keep youth away from tobacco products. 

Tobacco use is prohibited on the grounds of all Cuyahoga County Public Library owned, leased or managed buildings, entrances and exits, parking lots, grounds and vehicles.

Literature Distribution Policy

The public depends on the Library to provide a wide range of information. This includes information about the services of local non-profit and governmental organizations. Print items of general information about these local organizations are permitted in branches of Cuyahoga County Public Library. Space is limited, and because the Library prefers to have similar information available in each of its locations, we ask that these organizations contact the Marketing Division for coordination of literature distribution in library branches.

Please complete the following to submit a Literature Distribution request.  

  ♦  We can only accept material that is pre-bundled in approved quantities.
  ♦  Materials are distributed to our branches within 24-48 hours of receipt.
  ♦  Please note: items that are not bundled will be recycled
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