Downloadable Support

Fill out and submit the form below for help with OverDrive eBooks & audiobooks.

      Are you having trouble logging in to the OverDrive site/app?
  • Your existing Library Card Number or Username and PIN should provide access to the OverDrive Collection.
  • Clear browsing data & cookies from the browser and/or app on your device and try again.
  • Don't have a Library Card? Apply Online.
  • Visit a local branch if your card is lost, stolen or needs to be replaced for any reason.
  • Forgot Your PIN?
     Would you like to return a loan before it's due? Learn how.

     For more help, please review the troubleshooting & instructional articles/videos in OverDrive Help prior to submission.

Email support is monitored Mon.-Fri., 8 AM to 4 PM. Most submission replies are processed within 24 hours.