covid-19 response plan
FREQUENTLY ASKED QUESTIONS
Is the Library open?
Yes, all Cuyahoga County Public Library branches are open for public access during these hours:
Drive through window
- Monday — Thursday | 9:00 AM to 9:00 PM
- Friday & Saturday | 9:00 AM to 5:30 PM
- Sunday | 1:00 to 5:00 PM
and curbside service
are also available.
Are customers required to wear masks?
In accordance with CDC guidance, all visitors age 2 and up are required to wear a mask that covers the nose and mouth at all times. If you do not have a mask, the Library can provide one.
For those who are unable to wear a mask or other face covering, we continue to offer curbside and drive-through pick-up options.
Are meeting rooms available to reserve?
Beginning July 5, 2021, our meeting rooms and the Sari Feldman Auditorium located in the Parma-Snow Branch will be available to reserve. Meeting rooms can be booked up to 90 days in advance.
When will storytimes and other programs resume?
In-person programs and storytimes will return this fall. We will also continue offer virtual programs into the foreseeable future. Visit our events calendar for the most up-to-date event listings.
Are Innovation Centers and recording studios open?
Beginning July 5, 2021, our Innovation Centers and recording studios will be available during normal hours of operation. No appointment required.
What other services are available?
•The Library's fax/copier machines, printers
and public computers
•Quiet study rooms
with video conferencing equipment and Zoom rooms
•Grab-and-go meals for kids are available at our summer lunch
locations and for curbside pickup.
are available by appointment for students who need extra help to get a running start into next school year.
is available by appointment. Passport photos are not available at this time.
Can I drop off book donations?
Beginning, July 1, 2021, we will accept book donations at all 27 branches.
Have library fines resumed?
Yes. Library fines will be accrued on late items. Fines and fees were temporarily suspended while our branches were closed to the public. If you haven't already, we highly recommend signing up for our Courtesy Notices to receive reminders when your borrowed items are due to return. Cash and credit cards will be accepted.
Drive-through window service is available at 11 locations:
Customers who wish to use our drive-through window service do not
need to schedule a specific pick up time. You should bring your library card or have the library card number associated with the hold in order to pick up material. We recommend arriving at a drive-through location at least 15 minutes before closing to ensure staff will be available to assist you.
Curbside service is available at 16 locations:
Please call ahead to schedule a pickup time. Customers should bring their library card (or have the library card number associated with the hold) and call the branch when they arrive in the parking lot for their scheduled pick up. Staff will then check out the materials and deliver them to your car.
Where can I get more information about COVID-19?
You can get the latest information at www.coronavirus.ohio.gov.